By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
Information That We Collect From You
When you visit, register or order products or services from us you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about how you use our website, including information about you from messages you post to the website and e-mails or letters you send to us.
We DO NOT store your credit or debit (financial details) for orders taken on this website. Your payment is dealt with by our secure server and no financial information is kept or stored by The Cocktail Store when you pay on our website.
We also DO NOT store financial details for orders taken over the phone. Payments taken over the phone are processed via our secure payment gateway and financial details are therefore NOT kept/stored.
To maintain customer service standards and to assist in staff training, we may also record and monitor incoming calls.
How We Use The Information Collected From You
We understand the importance of privacy and any information we collect about you will be handled lawfully in accordance with the Data Protection Act 1998.
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to invoice you and contact you where necessary concerning your orders.
We also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, contacting you for your views on our services and to notify you about important changes or developments to our services. Furthermore, where you have consented, we may also use your information to let you know by email about other products and services which might be of interest to you. If you change your mind about being contacted in the future, please let us know at firstname.lastname@example.org.
Disclosure of Your Information
Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. If you change your mind about being contacted by these companies in the future, please let us know at email@example.com.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of data which record information about your online preferences and allow us to tailor our website to your preferences and interests. Unless you have indicated your objection when disclosing your details to us, our system will ‘send’ cookies to your computer when you log on to the site. This requires no action on your part and simply makes it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may choose to set up your computer to reject cookies by visiting www.aboutcookies.org. In that case, you may not be able to use certain features on our site.
Security & Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Security & Data Retention
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at firstname.lastname@example.org. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to Our Policy
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to email@example.com.